Helen Clennel-White5 Stars
What a great place to purchase a mini!
We bought our first mini clubman and there is no going back to any other car! We highly recommend you guys for an amazing friendly service, we wouldn't go anywhere else, thank you for everything!
Mark Lowe5 Stars
Had my car less than a week and it's the best decision I've made. Fantastic company to deal with, tom your a credit to the business. Professional with a modern no pressure salesmen ship. Would definitely come back.
Joshua Pennison5 Stars
A massive Thank you to all the team at Otter Motors! Right from the inital visit to the garage to view, collecting my MINI and the continuous great aftercare I have received from them - I'd recommend to anyone wanting a used MINI. I have owned my MINI for 6 months now and for sure I absolutely love it! Thank you again to everyone at Otter Motors!
Jake Phillips 5 Stars
Bought my car almost a week ago today. Absolutely love it! Great customer service and show of knowledge by Tom. No regret in driving an hour to see the car, instantly knew it was for me. Nothing bad to say! 5*
Emily Larque 5 Stars
Delighted with the customer service, and of course my gorgeous new car! Fantastic little company, fully recommend.
Kingsley 5 Stars
Prompt replies, polite manners. Clean garage when we visited the car, car was immaculate too. Very helpful, responded and explained clearly to any and all enquiries. Good knowledge of the vehicle. Excellent service: recommend highly.
Rui Forca5 Stars
Very nice and friendly people, 5 star family company, very professional service and very friendly people... strongly recommend Otter Motors
Mrs Latham5 Stars
Very honest and friendly service. Beautifully prepared my new car
Deborah Northcott5 Stars
Excellent service. Tom found us the mini that was perfect for us. This is our second purchase from Tom and I would highly recommend otter motors if your looking for a new car.
Mark Simic5 Stars
Excellent follow up service from Tom and his team at Otter Motors - gives you confidence you bought from the right garage! Wouldn't hesitate to recommend.
S Bryan5 Stars
I have been very impressed by my experience with the team at Otters Motors. Tom and colleague Adam were friendly and knowledgeable, and kind. On first meeting Tom he greeted us with a warm smile, and put me at my ease. The entire process of purchasing a car from them was quick, efficient, personal and pleasant. I would recommend them without hesitation if you were thinking of buying a Mini. And if you aren't thinking about buying a Mini from them, then you should.
S Tagg5 Stars
Outstanding Service. Very efficient and nothing was too much trouble, they made sure that everything was perfect on my car before I took delivery of it ...and patiently explained the car until they were sure I was absolutely happy. I would totally recommend them to anyone looking for a better than average mini ....and will certainly use them again
Marco P5 Stars
New Mini Purchase. The owner is very dedicated to his job and was extremely helpful during our mini purchase, sharing his wealth of knowledge when required. Would highly recommend this company and the team that work there if you are considering buying a car.
Sue S5 Stars
First class - Delighted with my mini, friendly staff, who give an excellent service. Highly recommend.
Danielle Metherell 5 Stars
Professional, thorough & wonderfully charming - Came across this gem of a business, and I am confident in saying that they are the most wonderful company to deal with. The staff were fantastically professional and tentative to my needs. I felt very comfortable and relaxed throughout the process. Thankyou you for this fantastic experience
Jules Wensley5 Stars
Fantastic service. Tom could not have been more helpful. An absolute pleasure to do business with. 5 *
Martyn Howe5 Stars
A very friendly and professional company who would go out of there way to help, excellent service. 😀
Janie Sluggett5 Stars
Professional, friendly & knowledgeable service from beginning to end. Many Thanks to Tom & his team. My Clubman was immaculately prepared & the after sales service was fantastic. Highly recommended.
Michael Brazington5 Stars
Nice friendly service nice car would use them again
Sam Brett5 Stars
Highly Recommended - First class service. Would highly recommend to anyone thinking of buying a BMW or Mini
Ian Dawkins5 Stars
Excellent Service - Right from the initial visit to the showroom until we were handed the keys this morning, we received first class service. Would highly recommend Otter Motors to anyone looking to buy a top quality car.
Tracy Bright5 Stars
What a perfect garage!!! First class father and son team, not your average sales team!!!!!! (thankgod) so friendly and not just pushing for a sale!! Both very genuine guys!!! 100% will recommend to anyone that wants to buy a mini. Tom very knowledgeable when it comes to the mini. Thankyou both so much !!!
R Kellow5 Stars
Otter motors were very professional in every step of my purchase and very helpful
Julie Mees5 Stars
Lovely family business Tom was a pleasure to deal with he went above and beyond for us the car was presented beautifully would definitely recommend to anyone in the future.
Mrs Greenaway5 Stars
From start to finish Tom, the proprietor, could not have been more helpful. He was patient, polite and very informative about the car. No pressure selling, we felt completely relaxed and at ease and have never enjoyed the experience of purchasing a car so much before. The car was also prepared and presented immaculately for collection by us.
Sarah McDonald5 Stars
Recommended - Professional and friendly with a good range of quality vehicles.
Ann-Marie Bower5 Stars
Excellent - Otter Motors has a large selection of minis to look at and the customer service is fantastic. They are very professional along with being friendly and they spend time with you going over the car to make sure you feel happy before you drive away.
Keith B5 Stars
Very friendly and helpful owner
Robert Jackson 5 Stars
Very knowledgeable and trustworthy, made to feel like a valued customer
Anne F5 Stars
100% Positive Experience! Excellent experience from start to finish. Very friendly and helpful.Very relaxed with no sales pressure whatsoever, good selection of good quality cars. Would recommend
Judith Ford5 Stars
A huge thank you to Tom and the team at Otter Motors. From the time I viewed the mini to the purchase the service was first class and no pressure to buy the car. When we collected the mini it was immaculate with a years mot, it had been fully serviced and had a years Rac breakdown cover. The customer service was excellent and nothing too much trouble.
I would highly recommend Otter Motors and will be back to purchase my next mini. Thank you all.
Caryl White5 Stars
Loving my new car! A real pleasure doing business with this garage. Pleasantly greeted on our initial visit. We were offered a test drive of two different vehicles we expressed an interest in. We felt no pressure to buy. Excellent service. Car chosen was held on a refundable �100 deposit, no other customers allowed to test drive the vehicle. Test drove the car a week later and decided to buy. Collected the car at a convenient time for us..the car was immaculate, both inside and out, could not find fault in anything. Great customer service from start to finish. We will definitely use this garage when looking to buy again ourselves and will highly recommend to friends and family.
D Boles5 Stars
A Great Alternative To The Main Dealers. From start to finish their customer service has been brilliant. The car is absolutely immaculate. I would recommend them without hesitation.
Leah Heard5 Stars
Friendly, professional. Excellent friendly service, very welcoming and very helpful, lots of great cars to choose from.
Mrs Salter5 Stars
Really great easy experience, couldn’t do enough to help even when sale was made.
Dennis Byford5 Stars
Otter Motors have the best selection and quality of used Minis that I have found during extensive research over several months. The sales experience was friendly, helpful and knowledgeable without the pressure that is so often present at car dealerships. The car that I purchased was prepared to 'as new' condition - a credit to the dealership. I would have no hesitation in purchasing further vehicles from this source.
Louise B5 Stars
I was very happy with my experience of buying a Mini Cooper from Otter Motors and would highly recommend. I would use this company again without hesitation.
Sally James5 Stars
Old fashioned customer service! I recently bought a lovely Mini from Otter Motors. From beginning to collection we dealt with a friendly young guy who couldn’t have been more helpful. He happily agreed to do a couple of small jobs ( new tyre and attention to a couple of scratches ) and when we arrived my beautiful car was there concealed by a specialty fit cover to keep the dust off. I had unfortunately had to delay collection due to the snow, so was even keener to get my car! Cover removed the car looked amazing! It was clear they had put effort into making it look it best! Can’t recommend them enough!
William Page5 Stars
The Only Place For Minis.
Would not go anywhere else. Quality service and a quality car - as described
H Grafton 5 Stars
Just Superb. I could not recommend Otter Motors more highly. Welcoming, approachable, relaxed, knowledgeable and helpful staff. Immaculate vehicles and the service to match!
Tina C5 Stars
Excellent friendly service. Would recommend and would buy from them again without hesitation.
Ms Hooper 5 Stars
A truly fantastic experience with five star service from start to finish. Would highly recommend. I love my new car!
Judith Ford5 Stars
Excellent Garage - I bought my mini from Otter Motors and would highly recommend Tom and his team. There was no pressure to buy a car and the service we received was first class. Our mini was immaculate on collection. We had 6 months warranty and break down cover. They are a honest family run garage and will definitely go back to Otter Motors when I want to change again. Many thanks to Tom for his excellent knowledge and service. Well done. Very highly recommended
J Randell5 Stars
Having recently bought my BMW X1 from Otter Motors, I was very impressed with their relaxed no pressure approach to selling. However the staff were extremely helpful and only too willing to answer any questions to the best of their knowledge.A very straight forward honest approach in dealing with the customer. As a customer, it’s good to be able to have a reputable local dealer to do business with and be able to go back to them if any problems occur following purchase of a new car and feel confident they will genuinely do their upmost to sort this out satisfactorily. Nothing is too much trouble. Although a relatively new set up, they are fast establishing a good reputation. I would definitely use Otter Motors again in the future.
Charlotte Lewis 5 Stars
Great experience. Recently part exchanged my car for a mini one. Not had any issues, car driving great and customer service was fantastic. I would use them again.
Mrs N Trice5 Stars
Excellent. From the first phone call to driving my new Mini away, the guys were an absolute pleasure to deal with and nothing was too much trouble. We won't be going anywhere else!
L Evans5 Stars
Excellent service. I bought my Mini from Tom, travelling up from St Austell. It is well worth the journey to deal with such nice people in a relaxed atmosphere. I had a minor problem with the car which Tom sorted out for us even accommodating us twinning the journey to the garage with our journey up to Bristol to catch a flight. Tom and his dad were there waiting as agreed and got us back on the road in a very timely manner. They know their cars and I will definitely return should I buy another BMW or Mini in the future.
Mr Gilbert5 Stars
They were very efficient and made sure we had everything we needed.
Wayne R5 Stars
Top Bloke, Top Garage.
5 star experience from beginning to end including after sales. Would highly recommend. Will be returning to upgrade in the future.
Megan L5 Stars
I bought a new mini!! Amazing experience from start to finish, I would really recommend buying a car from them!