Used Cars Ottery St Mary, Devon

We bought our Mini Countryman from Otter Motors Ltd. The service from Kristian, Adam and the team was outstanding throughout the whole buying process. The car w... Read More

Shawn Tait

Reviewed
23-09-2023

I bought a MINI Sport from this garage a few weeks ago. Cristian was very helpful and made the process smooth and easy. I was able to collect the car the next d... Read More

Megan Day

Reviewed
07-09-2023

It's not often I leave a review, but felt I had to for this garage. They were incredibly professional and helpful from start to finish. Nothing was too much tro... Read More

Mrs Sarah Hurley

Reviewed
12-08-2023

Excellent company to deal with sales and service

Andrew Curtis

Reviewed
25-11-2022

I recently bought a mini from Otter Motors - the car is exactly as described and the remote buying experience flawless. It was delivered promptly and did not di... Read More

Chrissie H

Reviewed
02-10-2022

THANK YOU, FOR GOING THAT EXTRA MILE. POLITE,PROFESSIONAL,PERFECT.ITS AS THOUGH I'VE GOT A BRAND NEW CAR. YOU HAVE A UNIQUE NICHE.WITH AN OUT-STANDING CLEAN BRI... Read More

Steven Crutchley

Reviewed
22-08-2022

Excellent service from the Otter Motors team. Car was immaculately presented and as described so no surprises. Came with a full MOT and any issues that arose we... Read More

Reviewed
16-08-2022

One of the best garages that I have used & am really pleased with my purchase

Jonathan Elton

Reviewed
15-08-2022

Great car, good customer service, not had to use the generous 6 month warranty so far.

Reviewed
15-08-2022

Really easy company to deal with, husband & myself are happy with both our purchases. Both our cars needed an mot but was done very quickly & we was offered a f... Read More

Caroline Elton

Reviewed
15-08-2022

Fantastic company to deal with, nothing was too much trouble and the few alterations I wanted on the car were done without fuss. Highly recommend.

Reviewed
15-08-2022

Thanks to Dan and the manager, sorted me out and delivered the car within 10 days. Easy to do and deal with, unbelievable spec mini too, thanks again lads.

Daniel Purvis

Reviewed
15-08-2022

Just brought my mini home on a three hour drive and it’s perfect. The car has been cleaned, polished, a couple of little dents removed, and smells gorgeous. S... Read More

Estelle Short

Reviewed
22-10-2022

My wife purchased a 2014 Clubman from Otter Motors sight unseen....they are in Devon, we are in Suffolk... When the car was delivered by Tom, it was everything... Read More

William Gray

Reviewed
24-06-2022

From the initial telephone enquiry to delivery of the car was exceptional. I cannot fault the service that Otter Motors provided and would definitely recommend... Read More

Reviewed
23-06-2022

Excellent service from Kristian, did everything to car we agree upon. Not pushy, just factual in all our conversations, very knowledgeable on the vehicle.

Reviewed
20-06-2022

Very good experience

Reviewed
20-06-2022

It was very easy to buy my car through otter motors. The staff were friendly and gave me all the information I needed to make a decision. The car arrived swiftl... Read More

Reviewed
19-06-2022

We have just bought our new Mini from this company and have nothing but good things to say. The service from start to finish, be that in person or via phone / S... Read More

Simon Atyeo

Reviewed
16-06-2022

very friendly and helpful. Thank you!

Amy-louise Binnie

Reviewed
02-06-2022

Fantastic!!!

Stephen Clee

Reviewed
31-05-2022

Excellent service from start to finish. Polite, professional and friendly. Have used them twice now and both times have been really happy. Would recommend highl... Read More

Ann Spence

Reviewed
26-05-2022

Great service from beginning to end

Reviewed
31-03-2022

Excellent service, the whole process from start to finish was easy. Would highly recommend.

Reviewed
31-03-2022

Very happy with our purchases (2 x Mini). Service by Cristian and Dan has been excellent. Would recommend Otter Motors

John

Reviewed
24-03-2022

Very helpful and i would recommend anyone to buy a car from these lovely friendly people.

Sarah

Reviewed
24-03-2022

Making a vehicle purchase online made me a little anxious bit the team at Otter motors made me feel secure and safe. We got a personal video which was as good a... Read More

Paul

Reviewed
20-02-2022

My buying experience was pretty near faultless to be honest, Kristian and the team at Otter did everything I had hoped and more to help me buy online, from 3 fu... Read More

Reviewed
19-02-2022

Kristian was great! Sent me a video of the car and pointed out everything on it and gave lots of information. Couple of little marks which he got done in the Bo... Read More

Steven

Reviewed
18-02-2022

Great service, great car.

Reviewed
18-02-2022

We had great service from Kristian. The car is lovely. Very happy.

Reviewed
18-02-2022

Excellent service and lovely people to deal with

Marilyn

Reviewed
18-02-2022

I live in gateshead over 6 hours away from otter motors so never physically viewed the vehicle but Kristin sent me loads of videos of my car and they sent the c... Read More

Richard

Reviewed
22-01-2022

Excellent service. Very quick response to my enquiry. Staff polite and friendly. Delivery of vehicle on time and no fuss. Full warranty provided and back up pro... Read More

Elaine

Reviewed
22-01-2022

The whole experience from viewing to delivery was superb. Kieran was absoloutley brilliant form negotiation on price to adding all the customer service that I l... Read More

Catherine

Reviewed
13-01-2022

Exceptional service from start to finish Kristian was very approachable and did a complete video tour of my new car and answered all questions with close up ima... Read More

Reviewed
13-01-2022

Excellent service from start to finish. From answering my first enquiry to delivering the car to where I needed it Otter Motors communicated clearly throughout... Read More

Reviewed
01-12-2021

Quick call back from online request. I was able to visit and test-drive a vehicle on the same day. Purchase transaction was quick and easy. Car prepared and rea... Read More

Stephen P

Reviewed
05-11-2021

Otter Motors were fantastic in helping me find my new Mini Cooper S. From the moment I got there, to driving away in my new car. Very knowledgable and did every... Read More

Reviewed
27-10-2021

Superbly efficient, friendly and professional service throughout the whole process of trading my car in for one of Otter Motors used proved Minis. I would recom... Read More

Ian C

Reviewed
20-10-2021

The Sales Manager that I dealt with was Kristian. He was very responsive, helpful and knowledgeable without being pushy which is off putting.

Caroline B

Reviewed
15-10-2021

The team at Otter Motors couldn't be more helpful - they really know their cars and are super efficient. Thank you for all your help!

Reviewed
10-10-2021

Excellent customer service, very knowledgeable about the car I purchased. Would recommend to friends and family.

Trevor L

Reviewed
29-09-2021

Everyone at Otter Motors was really helpful and made the transaction very quick and easy. I’m so pleased with my new car!

Reviewed
27-09-2021

Cannot fault the service we had with Kristian at otter motors, he was very friendly without being pushy and really informative and helpful. Will definitely use... Read More

Reviewed
25-09-2021

My experience with Otter Motors was second to none. Excellent service and great customer service. I’m extremely pleased with my MINI.

Reviewed
25-09-2021

Extremely helpful very patient helpful in every way from start to finish

Reviewed
24-09-2021

Arrived at the site to a friendly welcome from the salesman Credit to the guy on the day he was friendly and polite, didn't put any pressure on us to buy or tak... Read More

Reviewed
24-09-2021

Great friendly staff very helpful we lived far away from the garage so the done a walk round video inside and out the car very happy

Jackie P

Reviewed
24-09-2021

Very smooth transaction. Did everything they said they would

Reviewed
18-09-2021

Inquired about a vehicle they were expecting. They contacted me promptly when it was available & subsequently visited to test drive. Noted a couple of items not... Read More

Terry B

Reviewed
18-09-2021

I would Recommend otter motors. Very professional and helpful. I felt very comfortable buying my BMW of them. Good service and lovely and clean when I collected... Read More

Reviewed
18-09-2021

Easy to deal with, Kristian is a natural.

Tom M

Reviewed
17-09-2021

Excellent service throughout the whole experience. Genuinely nice crew of people there. Would not hesitate to recommend them.

Paul R

Reviewed
17-09-2021

All very good

Charles

Reviewed
19-08-2021

Otter Motors were friendly & helpful during the whole process of purchasing my awesome new mini!

Heather R

Reviewed
08-07-2021

Yes would recommend, good sales service and follow up, delivery was on time

Amy Choi

Reviewed
07-07-2021

From start to finish it was excellent, the customer service team was very personable and sent a personalised video showing you round the car and the inside with... Read More

Katie L

Reviewed
26-06-2021

Very professional, got it delivered as we live far away and they sent over a very detailed video of the car and we’re very helpful with everything, the car is... Read More

James

Reviewed
24-06-2021

Excellent customer service. No hard sale. Kristian was very helpful and guided me though the purchase of my mini. Excellent experience, thank you

Dee

Outstanding car sales probably one of the best I've ever dealt with, over the moon with the car and what they done prior to purchasing it from them, cannot reco... Read More

Rob Padfield

Best experience of buying a Car, Toby and colleagues were great, no hard sell and car in great condition as detailed and delivered on time. Great exieruence and... Read More

John Coldicott

Reviewed
22-06-2021

Excellent customer service, Toby was brilliant, very knowledgable, helpful and never pressured us in any way. My purchase was easy and a great experience. Even... Read More

Jacquie Payne

Reviewed
09-04-2021

A most unusual experience for me buying a car from a distance without seeing it, but it was something that more than lived up to our hopes. As on the other revi... Read More

David White

Reviewed
03-04-2021

Professional and helpful service. I was guided through the whole process with personal care.

SUSAN D

Reviewed
22-03-2021

Outstanding service right from the beginning, I couldn’t recommend using them enough. Toby was an excellent sales manager and helped me throughout the entire... Read More

GEORGE R

Reviewed
08-03-2021

Otter motors was very helpful and knew their stuff sent lots of detailed video of the car and went over the whole body work. Car was delivered on a day that wor... Read More

AARON O

Reviewed
07-03-2021

Having purchased a car long distance before I was rather apprehensive about doing the same again however I shouldn’t have worried. From the very first point o... Read More

KATHRYN S

Reviewed
27-02-2021

Excellent service from start to finish, great knowledge of all vehicles sold , wouldn’t hesitate to recommend to my family and colleagues

DAVID P

Reviewed
18-02-2021

Toby was the epitome of a helpful car salesman - first class in all respects

ROGER M

Reviewed
11-02-2021

This is my 10th Mini and I must say that it’s the most pleasant and straightforward transaction of them all. The service from Otter Motors is second to none a... Read More

THOMAS M

Reviewed
10-02-2021

Very positive experience dealing with Otter Motors. During the initial conversations via email and WhatsApp, I was provided with a detailed description of their... Read More

Andrew B

Reviewed
07-02-2021

Excellent experience dealing with otter motor from start to finish it was nothing but professional, for me it started with the online chat, I requested a call b... Read More

Matthew W

Reviewed
06-02-2021

Staff helpful & professional brought the car off the internet with video presentation Car was delivered to my home over 100miles from dealers premises

Cherry E

Reviewed
06-02-2021

Dealing with Otter Motors was a seamless experience from start to finish. Absolutely first class and would definitely recommend/return in the future. Thank you!

Nichola J

Reviewed
04-02-2021

I contacted otter motors because I seen a car I liked.They were very friendly and informative nothing was to much trouble which is very unusual . I had contacte... Read More

Amanda D

Reviewed
02-02-2021

Having never bought such a new car before I was very nervous!! But T was exceptional. He really wanted it to be the right car, he was honest, respectful and inc... Read More

Sara T

Reviewed
20-01-2021

Great team and excellent service Helpful, fast delivery and good value

Kirsty W

Reviewed
15-01-2021

Nothing too much trouble very helpful if there was no answer always phoned me straight back. I felt guided through the process of buying a car all my questions... Read More

Julie A

Reviewed
27-11-2020

In lockdown, bought car on line .otter motors was excellent did every thing to put you at ease about buying on line totally trustworthy garage.

David W

Reviewed
17-11-2020

Purchased a Mini Cooper a year ago & it’s been fantastic. Great service & very friendly place. Thank you!

Verity

Reviewed
07-12-2020

From start to finish nothing was too much trouble, I never felt pushed or hassled on buying our first Mini. Dan made me feel at ease and made me feel I choose a... Read More

Elaine Kenway

Reviewed
15-11-2020

So pleased with my Beautiful car .Toby was very helpful and sorted out the sale from start to finish including organising delivery.I would definitely buy again... Read More

Jill C

Reviewed
25-10-2020

What can I say ? Excellent service right from the off, I had been searching for the right spec BMW M140i for months and this one at Otter Motors came up for sal... Read More

Jordan M

Reviewed
25-10-2020

Very professional, helpful, kept in touch with us, extremely good and friendly service. Cannot be bettered.

Valerie G

Reviewed
21-10-2020

Contact was very easy, the car is delightful and Toby made the whole deal a pleasure from first interest, test drive and prompt, free delivery a few days later.

Michael L

Reviewed
13-10-2020

T was extremely helpful, was ready to negotiate an agreeable price for my trade in Mini Countryman The sale went very smoothly and communication was excellent,... Read More

Penny D

Reviewed
01-10-2020

Excellent service, very approachable, nothing was to much trouble. Some lovely cars for sale too. No pushy salesman. Bought my 1st mini and everything was expla... Read More

Karen G

Reviewed
22-09-2020

Great service from the time of initial browsing through to purchase. Car beautifully presented and very pleased with my purchase. Can’t recommend highly enoug... Read More

Sarah W

Reviewed
21-09-2020

Just purchased a Mini Countryman from Otter Motors, lovely people to deal with, staff and the Sales Manager are some of the best people I have dealt with, not s... Read More

William M

Reviewed
21-09-2020

Very helpful, knowledgeable, friendly and in no way “pushy”. Requirements identified including the all important budget. Fair part exchange price offered. T... Read More

Jenny L

Reviewed
18-09-2020

I was looking for a Mini after being recommended Otter Motors as a specialist Mini and BMW garage. The friendly sales manager greeted us and advised me of all t... Read More

Rebekah F

Reviewed
12-09-2020

Really friendly, helpful, trustworthy staff. Beautiful car. Very happy.

Anna F

Reviewed
10-09-2020

Excellent. Not hassled 2 nd car I have got from them I would recommend very highy

Elizibeth T

Reviewed
29-10-2020

Great experience end-to-end. Sales person helped me purchase a vehicle online sending me all the necessary information and more in a timely fashion. I felt like... Read More

Sunny S

Reviewed
01-09-2020

Would highly recommend this company . The manager was very honest and approachable and knowledgeable. Collected the car at the time specified at it looked immac... Read More

Dee P

Reviewed
22-08-2020

Excellent sale experience when buying a car at this garage. The staff was professional, knowledgeable and friendly. I would 100% recommend.

Emilie L

Reviewed
05-08-2020

Toby was a very polite and knowledgable salesman, showroom and outside area very clean and all cars for sale were well displayed an

Roy D

Reviewed
05-08-2020

Clear, non pressuring sales team and helpful delivery driver and follow up call after purchase.

Stephen P

Reviewed
04-08-2020

I had been looking for a car for 6 weeks after having made a 3K loss on a car I had bought from another garage which unfortunately had many electrical faults, t... Read More

Nicki B

Reviewed
31-07-2020

A fantastic buying experience from Toby and the team at Otter Motors. Our mini was delivered to our door looking brand new, fully serviced with a new MOT - we c... Read More

Brian L

Reviewed
31-07-2020

Brilliant experience, really nice team , will definitely use again

Sally T

Reviewed
30-07-2020

I saw a bmw advertised at Otter motors so I made contact with them arranged to view the vehicle. From start to finish I found the whole process very easy no sal... Read More

Clive Watton

Reviewed
01-11-2020

Good points, I found when buying a 6 series BMW, good price offered on my px car, Toby made the whole process very easy, without any pressure. As promised the c... Read More

John

Reviewed
03-09-2020

6 weeks ago i had to get rid of my car bought from another garage, which unfortunately developed many expensive electrical faults, i lost just over 3K in just a... Read More

Nicki Berridge

Reviewed
07-07-2020

Fab service from Otter Motors, helpful, friendly and didn’t pressure you to buy, I will definitely be recommending them to family and friends....thank you Tob... Read More

Dhana M

Reviewed
17-11-2020

I needed to buy a car during the coronavirus lockdown. Otter Motors made the whole process really easy - communication was excellent at all times and the car wa... Read More

Alison A

Reviewed
15-05-2020

From start to getting the car this has been fantastic experience, really no pressure on the sale and when we decided on the car we were given the options of the... Read More

Richard H

Reviewed
20-04-2020

Cannot recommend Otter Motors highly enough!! Toby and Tom gave fantastic customer service without the sales pitch and nothing was too much trouble for them!! I... Read More

Mel

Reviewed
19-03-2020

We bought our BMW series 2 Convertible from the guys at Otter Motors - what a fantastic experience. The knowledge and care taken with us was second to none, tha... Read More

David R

Reviewed
15-03-2020

From my first email they were first class, nothing was a problem, wanted something extra on the car they got it done quick and easy, brilliant communication thr... Read More

Tom Goode

Reviewed
03-03-2020

Dealing with Tom and Toby was faultless, information was all given straight away. Numerous videos sent of the car we purchased. Tom organised the delivery of th... Read More

Spencer T

Reviewed
03-03-2020

Otter Motors were an absolute pleasure to deal with. From the initial phone call, to the delivery of the car, they were efficient and prompt with any queries I... Read More

Michelle H

Reviewed
28-02-2020

Had an excellent experience buying a 3 year old BMW 2 series convertible. From talking to Toby by phone who was very helpful and sent videos of the car. Later s... Read More

Simon Horsley

Reviewed
21-02-2020

I can’t rate this seller high enough. Fantastic service from start to finish . Very welcoming, friendly staff. Explained everything and made me feel very at e... Read More

Dawn W

Reviewed
19-02-2020

Bought my X1 there a week ago. Car is brilliant and running well. The service offered by Toby and Tom is second to none. My X1 was very well presented and evert... Read More

A Holland

Reviewed
14-02-2020

Made buying a new car very simple. As it was the first time I have bought a car, I was full of trepidation, but need not have worried. Everything explained to m... Read More

Diana L

Reviewed
10-02-2020

I was very satisfied with the whole experience of buying my car from otter motors from start to finish thanks to Toby and Tom I would highly recommend the staff... Read More

David D

Reviewed
10-02-2020

Polite, friendly and helpful - the whole process was extremely straightforward and I felt very well looked after and I absolutely love my new car!

Tania B

Reviewed
06-02-2020

Absolutely fantastic service couldn't complain ran through everything to a very high standard wouldn't hesitate to recommend

Paul Smith

Reviewed
04-02-2020

Everything was excellent, the car, staff, aftercare, etc. Every car was top quality, serviced and cleaned. You even get 12 months full RAC breakdown cover inclu... Read More

Shaun Dixon

Reviewed
02-02-2020

Could not have been looked after better the service was 1st class

Mike W

Reviewed
25-01-2020

Visited Tom and the team at Otter motors to view a BMW 320d Msport . The car was exactly as advertised.I am very fussy and it was hard to believe that the car w... Read More

N Rush

Reviewed
17-01-2020

Excellent quality Bmw & Mini cars. The team at Otter Motors really look after the customer when making a purchase. Very professional approach from start to fini... Read More

Martin S

Reviewed
21-12-2019

Great guys, very helpful and informative. I’d recommend them.

Clinton S

Reviewed
17-12-2019

This was the easiest and by far the most pleasant car purchase I have had to date. No hard sell and really knowledgable. Car was immaculate when handed over and... Read More

Alison Wiggins

Reviewed
16-12-2019

Very friendly, professional and informative. Second time we’ve purchased a car with them and will again.

Sue H

Reviewed
07-12-2019

Well recommended. Lovely customer service. Very well satisfied

Natasha C

Reviewed
20-11-2019

Friendly, pressure free environment. knowledgeable Staff. Beautifully presented vehicle supplied with a new MOT, a service and a quarter of a tank of diesel. Th... Read More

Liam B

Reviewed
25-10-2019

Bought a white bmw e90 white loving it superb car clean inside out. amazing guys. Tom your a legend.

S Jawad

Reviewed
22-10-2019

Outstanding service and quality. Excellent service from all staff, nothing was too much trouble. Great price on my vehicle and trade in and the care and attenti... Read More

Sue T

Reviewed
18-10-2019

Extremely helpfull and lovely people. No pressure and a top quality service from start to finish. The package they provide with every car sold is amazing... the... Read More

Craig C

Reviewed
17-10-2019

Thank you for the service. Brilliant service, no hard selling, information given with integrity. Fair exchange value and efficient admin process. Would definite... Read More

Tina D

Reviewed
14-10-2019

Very friendly and helpful staff. Not at all pushy and made no pressure to buy.

Mrs Royston

Reviewed
14-10-2019

Great garage and excellent correspondence regards the car that I purchased. I would recommend Otter motors

Pam T

Reviewed
27-09-2019

Best ever Car Buying Experience!! From first phone call until purchase of my vehicle the courtesy and professionalism of Tom was outstanding. I cannot praise hi... Read More

Michael L

We bought a car from Otter Motors last week and was very happy with the whole experience. From the first contact by phone until we bought the car i was impresse... Read More

MICHAEL LEGGE

Just picked my car up last week, easiest purchase ever, no normal sales pressure, very professional, helpful and thorough, modern approach to car sales would de... Read More

Joules Reynolds

Tom was more than happy to let us take the car for a proper test drive and on our return answered all or questions about the vehicle, We sat down and agreed a d... Read More

Martin

Professional and easy to deal with. Would definitely deal with Them again. Highly recommend.

Tim R

Honest and professional, a pleasure to do business with.

Jamie Nichols

Excellent Service - Excellent service from the team. They were so great, including superb after care service, that having bought one car, we've just gone back a... Read More

David E

Toby was very friendly and helpful. Really happy with my mini. Couldn't recommend otter motos enough. Thankyou.

Sammy Royston

Highly recommended ... professional and friendly. All the staff are really friendly, very helpful , knowledgeable and above all honest and truthful. Minnie the... Read More

Rachael D

First class. The guys at otter motors really are first class it’s nice to see a group of guys of a similar age to me doing so well for themselves love my new... Read More

Matthew White

Best in class dealer! Excellent transaction, super car, knowledgeable friendly efficient dealer and spotless premises. Would not hesitate to recommend.

Rick C

Otter Motors - Class Act. I don't think there was any more Otter Motors could have done to have presented the company in a more professional way. Everything was... Read More

Mark T

Toby was very considerate and professional throughout which gave me confidence to complete my purchase. Highly recommended.

Chris Beer

Excellent! Attention to detail - explaining everything about the running of the car, giving me time, dealing with the paperwork ie. Vehicle registration etc. Th... Read More

Mrs Crabtree

Would recommend this dealership! Great handover service explaining my new vehicle etc. Thanks to Tom and the rest of the team!

Tom H

Helpful and friendly very approachable. Buying a Mini, they were very helpful I could test drive the car easily. Gave me a price on my car quickly. They gave me... Read More

Vikki W

Excellent company, would highly recommend! First class service with good advice and wonderful car for a good price. The advice we were given was just right, the... Read More

Julie W

Mini challenge. Purchased car via auto trader advert, accurately described & plenty of photos. The salesman helped me out by bringing the car halfway up the cou... Read More

Sally P

Very good! I’ve bought my last couple of cars here. Tom is a great guy and very professional. Never had any issues. Will return in the future and recommend to... Read More

Charlotte L

I have bought 2 minis over the last 3 years from otter motors. Tom is always very knowledgeable and makes the whole experience an absolute pleasure

Mrs May

Great customer service, genuinely nice people, very professional and no pushy salesman. The premises was also clean, tidy and welcoming with a great stock of ca... Read More

Miss Chase

No wonder Otter Motors are dealers of the year! Our recent visit to the team at Otter Motors was to have our superb Mini Cooper Coupe serviced. When we arrived... Read More

Mr C Crowley

Fantastic Customer Service. Updated throughout the process from date or order until I took delivery of the vehicle. Good old fashioned customer service goes a v... Read More

Mrs Gascoyne

Highly recommend......great service. Friendly and professional. Thank you

L Myers

Highly recommend......great service. Friendly and professional. Thank you

L Myers

We purchased a Mini Cabriolet in February 2019. Tom made the buying process really easy and he runs an exceptional business. If you are looking for a high quali... Read More

Helen and Garry Holmes

Hassle free! A great experience from first view through to collecting the vehicle. Knowledgeable, customer focused and do what they say they will. Looking forwa... Read More

Richard H

Excellent service

Mrs Mulder

I found them very good & would recommend them.

Ms May

We part exchanged and bought a high spec, low mileage mini. The p/ex allowance was exactly what I wanted and fair. The new car is a delight. The garage and the... Read More

Mr Taylor

A very happy customer. I went to Otter Motors because I had heard good things about them. Excellent customer service, and able to answer all questions that I ha... Read More

Gaynor Green

Fantastic dealer, highly recommend Otter Motors. From start to finish and sale the customer service I received was absolutely excellent. This family business is... Read More

J Stokes

Excellent customer service, very happy. I would have no problem coming back again in the future.

Anthony Yates

Fantastic! Non pushy sales a pleasure to deal with and very very professional. Very customer focused dealership and top notch when it comes to dealing with your... Read More

Lee Hansford

Very professional service. Very professional service, excellent communication through the purchase of our new Mini Cooper S. Highly recommended.

Antony Wright

Highly recommended. Excellent service from these guys. My new car looked beautiful when I picked it up, everything was explained to me about the workings of my... Read More

Jaine M

Fantastic service from these guys! Professional friendly and knowledgable. I am one very happy customer, thank you so much.

Jaine Mulder

Would like to say a massive thank you to Tom and his team . Excellent service went above and beyond to provide my wife’s mini . Brought the car to South Wales... Read More

Paul Greedy

Highly recommended and great experience!. Great experience dealing with Tom at Otter Motors. Highly knowledgable, professional and very impressed with his appro... Read More

R Cridland

I would definitely recommend Otter Motors as I found them excellent & I obviously bought a car from them! Been looking for a while in auto-trader & they had lot... Read More

Melanie May

Excellent service. Brilliant service and the whole process of buying my car at Otter Motors was made extremely easy and smooth running by the staff. Couldn't fa... Read More

Janet G

Fantastic service. Great experience from the moment we arrived at Otter motors. I love my car, thank you for the great service😀

Vicky A

Good, independent mini dealer. Very clear, low pressure, straightforward experience.

Helen H

Definitely recommend. Very professional, clean and tidy garage, easy to deal with, very accurate and friendly

Nikolay N

Excellent experience. Great service, friendly people. Honestly would recommend to anyone, I cannot fault them.

Lucy M

Fantastic service from Tom and all the staff. This is definitely the place to go for quality used BMW or MINI.

Roy Leonard

Excellent service from start to finish. Would highly recommend to all ! Well done Toby & Tom .

Mrs Horrell

Excellent service. Excellent service from start to finish. We would highly recommend Otter motors to anyone ! The salesman Toby was very helpful in the choosing... Read More

Lynn H

Great local customer service. Excellent customer service, not pushy, knowledgeable of the vehicle being sold. We would highly recommend to others.

Simon M

Tom and his team are amazing! Very enjoyable relaxed and friendly, no pressure selling honest and knowledgeable a joy to deal with them recommend them to anyone... Read More

Patricia A

Barry Fry

My Dream Car! Just bought my dream car (mini convertible) from Toby at Otter Motors. The buying experience was very relaxed ... no pushy car salesman patter/pre... Read More

Tamasine P

Everything that it says on the tin" and more...We cannot emphasise enough how great our experience of buying a car through Otter Motors has been. They are extre... Read More

Jim Goodsir

Very friendly, knowledgeable staff. No high pressure selling.

Mrs Razey

5 stars all the way- Mini was in perfect condition when we collected it, looked like new! Drives perfectly, no faults, and overall very happy with it. Everyone... Read More

Alina von Olnhausen

Best by far. I would recommend to anyone, very pleasant listened to the needs of the customer and there was no gimmicks at this garage. The owner knows his vehi... Read More

Andrew C

Amazing service, attention to detail is second to none, nothing is of any hassle, no pressure or pushiness. Thank you the boss of this fine establishment for re... Read More

Ryan C

Excellent service. Purchased our mini from this very friendly, professional family business a couple of months ago. Nothing was too much trouble and they have a... Read More

Esther K

BMW X1 Purchase - Otter Motors excel in everything! It is refreshing to deal with a dedicated and professional team. The approach to car sales and true, genuine... Read More

Ian S

Highly recommend Otter Motors they went above and beyond first class service from a family run business

June and Russ Stanford

I collected my MINI from Otter Motors almost a month ago now and I am very happy with the car. Since Otter Motors is over 50 miles away from where I live, Tom a... Read More

James

The only place to buy a mini in the south west. Very helpful and professional service from people who obviously know their product. The vehicle was extremely we... Read More

Mrs Janet G

Very pleased with the level of service, preparation of the vehicle, explanation of controls and attention to detail provided. Toby especially handled the transa... Read More

Mrs Godwin

Amazing service from a professional 'Mini' team. They were so helpful from start to finish of my purchase journey. They let me test drive a couple of cars to ge... Read More

Tom Stevens

Extra mile or full marathon? Looking for a used mini we came across Otter Motors with very encouraging testimonials on their website. The first thing that struc... Read More

Alan Pittaway

Excellent garage, will definitely use again

T Howarth

A really pleasurable buying experience from a non pushy, knowledgeable guy. Thanks Tom. My coupe is great!!

Nigel Hill

Great business, Tom is a really knowledgeable and personable chap, highly recommended and would certainly buy from them again

R Chedzoy

Excellent, very knowledgeable and down to earth - recommended and would buy from them again.

Rob C

Totally recommend. Absolutely fantastic service! A family run business and genuine customer care.

Helena S

GREAT SERVICE, SUPERB CARS. We really enjoyed buying our Mini from Otter Motors, everyone was helpful without being pushy, the car was gleaming outside and spot... Read More

J Laverack

I can’t fault the whole team at Otter Motors, from my first phone call regarding the car for sale to them handing over the keys, they are a premiership profes... Read More

M Smith

Excellent friendly service. Would recommend and would buy from them again without hesitation.

Tina C

A truly fantastic experience with five star service from start to finish. Would highly recommend. I love my new car!

Ms Hooper

Great Customer Service. Really friendly and professional service. The guys at Otter Motors really know their BMWs and MINIs. Great selection of vehicles too to... Read More

Robert N

Would Absolutely Recommend. Very friendly and efficient and had really good selection of used minis. I felt completely confident with the history and condition... Read More

Lisa C

Outstanding Service. Very efficient and nothing was too much trouble, they made sure that everything was perfect on my car before I took delivery of it ...and p... Read More

S Tagg

I have been very impressed by my experience with the team at Otters Motors. Tom and colleague Adam were friendly and knowledgeable, and kind. On first meeting T... Read More

S Bryan

5 series purchase - Polite, helpful, friendly but not pushy and professional

B Young

5 STARS ENOUGH SAID.

MERVYN B

Excellent Garage. We recently changed a landrover discovery for a bmw convertible. Got a great price on part exchange and Tom was brilliant. I recently changed... Read More

Coles

Very impressed with this garage. I recently changed my 5 series with a bmw dealer and was not impressed. My wife changed her 4x4 for a 3 series convertible here... Read More

Charlie Coles

Super Amazing! 1000 percent care and service, the team were very helpful and chatty

Harry V

A great way to buy a car. Very relaxed with no high pressure and excellent service.

Dave T

Excellent independent dealership - A local garage & a breath of fresh air! No hard sales, just a bunch of hard working guys that know their stuff. If you're in... Read More

Kirsty N

Nothing short of perfect - Customer service perfect, knowledge of the cars perfect, nothing to fault, we dealt with both Adam and Tom even calling Tom one eveni... Read More

Mary G

I was very happy with my experience of buying a Mini Cooper from Otter Motors and would highly recommend. I would use this company again without hesitation.

Louise B

Loving my new car! A real pleasure doing business with this garage. Pleasantly greeted on our initial visit. We were offered a test drive of two different vehic... Read More

Caryl White

New Mini Purchase. The owner is very dedicated to his job and was extremely helpful during our mini purchase, sharing his wealth of knowledge when required. Wou... Read More

Marco P

First class - Delighted with my mini, friendly staff, who give an excellent service. Highly recommend.

Sue S

Mini Soho purchase - Great selection of Minis. Great advice and no pressure sales. Pleasant buying experience.

Duncan C

Very helpful team, well prepared cars, good choice and no sales pressure, time given to look test and consider. Very pleased with the vehicle we chose.

Mrs Kennedy

5 out of 5 stars - Otter were very helpful, offered good value for my px and had a good selection of competitively priced minis.

Mandy

No pressure - great service! Very friendly and helpful, no pressure at all. Would definitely recommend.

Bridgette H

I bought a new mini!! Amazing experience from start to finish, I would really recommend buying a car from them!

Megan L

Top Bloke, Top Garage. 5 star experience from beginning to end including after sales. Would highly recommend. Will be returning to upgrade in the future.

Wayne R

They were very efficient and made sure we had everything we needed.

Mr Gilbert

Old fashioned customer service! I recently bought a lovely Mini from Otter Motors. From beginning to collection we dealt with a friendly young guy who couldn’... Read More

Sally James

Excellent service. I bought my Mini from Tom, travelling up from St Austell. It is well worth the journey to deal with such nice people in a relaxed atmosphere.... Read More

L Evans

Excellent. From the first phone call to driving my new Mini away, the guys were an absolute pleasure to deal with and nothing was too much trouble. We won't be... Read More

Mrs N Trice

Great experience. Recently part exchanged my car for a mini one. Not had any issues, car driving great and customer service was fantastic. I would use them agai... Read More

Charlotte Lewis

Having recently bought my BMW X1 from Otter Motors, I was very impressed with their relaxed no pressure approach to selling. However the staff were extremely he... Read More

J Randell

Excellent Garage - I bought my mini from Otter Motors and would highly recommend Tom and his team. There was no pressure to buy a car and the service we receive... Read More

Judith Ford

Just Superb. I could not recommend Otter Motors more highly. Welcoming, approachable, relaxed, knowledgeable and helpful staff. Immaculate vehicles and the serv... Read More

H Grafton

The Only Place For Minis. Would not go anywhere else. Quality service and a quality car - as described

William Page

Otter Motors have the best selection and quality of used Minis that I have found during extensive research over several months. The sales experience was friendl... Read More

Dennis Byford

Really great easy experience, couldn’t do enough to help even when sale was made.

Mrs Salter

Friendly, professional. Excellent friendly service, very welcoming and very helpful, lots of great cars to choose from.

Leah Heard

A Great Alternative To The Main Dealers. From start to finish their customer service has been brilliant. The car is absolutely immaculate. I would recommend the... Read More

D Boles

A huge thank you to Tom and the team at Otter Motors. From the time I viewed the mini to the purchase the service was first class and no pressure to buy the car... Read More

Judith Ford

100% Positive Experience! Excellent experience from start to finish. Very friendly and helpful.Very relaxed with no sales pressure whatsoever, good selection of... Read More

Anne F

Professional, thorough & wonderfully charming - Came across this gem of a business, and I am confident in saying that they are the most wonderful company to dea... Read More

Danielle Metherell

Very knowledgeable and trustworthy, made to feel like a valued customer

Robert Jackson

Excellent Service - Right from the initial visit to the showroom until we were handed the keys this morning, we received first class service. Would highly recom... Read More

Ian Dawkins

Highly Recommended - First class service. Would highly recommend to anyone thinking of buying a BMW or Mini

Sam Brett

Excellent - Otter Motors has a large selection of minis to look at and the customer service is fantastic. They are very professional along with being friendly a... Read More

Ann-Marie Bower

Recommended - Professional and friendly with a good range of quality vehicles.

Sarah McDonald

Very nice and friendly people, 5 star family company, very professional service and very friendly people... strongly recommend Otter Motors

Rui Forca

Very friendly and helpful owner

Keith B

From start to finish Tom, the proprietor, could not have been more helpful. He was patient, polite and very informative about the car. No pressure selling, we f... Read More

Mrs Greenaway

Lovely family business Tom was a pleasure to deal with he went above and beyond for us the car was presented beautifully would definitely recommend to anyone in... Read More

Julie Mees

Otter motors were very professional in every step of my purchase and very helpful

R Kellow

What a perfect garage!!! First class father and son team, not your average sales team!!!!!! (thankgod) so friendly and not just pushing for a sale!! Both very g... Read More

Tracy Bright

Nice friendly service nice car would use them again

Michael Brazington

Professional, friendly & knowledgeable service from beginning to end. Many Thanks to Tom & his team. My Clubman was immaculately prepared & the after sales serv... Read More

Janie Sluggett

A very friendly and professional company who would go out of there way to help, excellent service. 😀

Martyn Howe

Fantastic service. Tom could not have been more helpful. An absolute pleasure to do business with. 5 *

Jules Wensley

Excellent service. Tom found us the mini that was perfect for us. This is our second purchase from Tom and I would highly recommend otter motors if your looking... Read More

Deborah Northcott

Very honest and friendly service. Beautifully prepared my new car

Mrs Latham

Prompt replies, polite manners. Clean garage when we visited the car, car was immaculate too. Very helpful, responded and explained clearly to any and all enqui... Read More

Kingsley

Delighted with the customer service, and of course my gorgeous new car! Fantastic little company, fully recommend.

Emily Larque

Bought my car almost a week ago today. Absolutely love it! Great customer service and show of knowledge by Tom. No regret in driving an hour to see the car, ins... Read More

Jake Phillips

A massive Thank you to all the team at Otter Motors! Right from the inital visit to the garage to view, collecting my MINI and the continuous great aftercare I... Read More

Joshua Pennison

Had my car less than a week and it's the best decision I've made. Fantastic company to deal with, tom your a credit to the business. Professional with a modern... Read More

Mark Lowe

What a great place to purchase a mini! We bought our first mini clubman and there is no going back to any other car! We highly recommend you guys for an amazing... Read More

Helen Clennel-White

Excellent follow up service from Tom and his team at Otter Motors - gives you confidence you bought from the right garage! Wouldn't hesitate to recommend.

Mark Simic

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