What a great place to purchase a mini!
We bought our first mini clubman and there is no going back to any other car! We highly recommend you guys for an amazing friendly service, we wouldn't go anywhere else, thank you for everything!
Had my car less than a week and it's the best decision I've made. Fantastic company to deal with, tom your a credit to the business. Professional with a modern no pressure salesmen ship. Would definitely come back.
A massive Thank you to all the team at Otter Motors! Right from the inital visit to the garage to view, collecting my MINI and the continuous great aftercare I have received from them - I'd recommend to anyone wanting a used MINI. I have owned my MINI for 6 months now and for sure I absolutely love it! Thank you again to everyone at Otter Motors!
Bought my car almost a week ago today. Absolutely love it! Great customer service and show of knowledge by Tom. No regret in driving an hour to see the car, instantly knew it was for me. Nothing bad to say! 5*
Delighted with the customer service, and of course my gorgeous new car! Fantastic little company, fully recommend.
Prompt replies, polite manners. Clean garage when we visited the car, car was immaculate too. Very helpful, responded and explained clearly to any and all enquiries. Good knowledge of the vehicle. Excellent service: recommend highly.
Very nice and friendly people, 5 star family company, very professional service and very friendly people... strongly recommend Otter Motors
Very honest and friendly service. Beautifully prepared my new car
Excellent service. Tom found us the mini that was perfect for us. This is our second purchase from Tom and I would highly recommend otter motors if your looking for a new car.
Excellent follow up service from Tom and his team at Otter Motors - gives you confidence you bought from the right garage! Wouldn't hesitate to recommend.
Professional, thorough & wonderfully charming - Came across this gem of a business, and I am confident in saying that they are the most wonderful company to deal with. The staff were fantastically professional and tentative to my needs. I felt very comfortable and relaxed throughout the process. Thankyou you for this fantastic experience
Fantastic service. Tom could not have been more helpful. An absolute pleasure to do business with. 5 *
A very friendly and professional company who would go out of there way to help, excellent service. 😀
Professional, friendly & knowledgeable service from beginning to end. Many Thanks to Tom & his team. My Clubman was immaculately prepared & the after sales service was fantastic. Highly recommended.
Nice friendly service nice car would use them again
Highly Recommended - First class service. Would highly recommend to anyone thinking of buying a BMW or Mini
Excellent Service - Right from the initial visit to the showroom until we were handed the keys this morning, we received first class service. Would highly recommend Otter Motors to anyone looking to buy a top quality car.
What a perfect garage!!! First class father and son team, not your average sales team!!!!!! (thankgod) so friendly and not just pushing for a sale!! Both very genuine guys!!! 100% will recommend to anyone that wants to buy a mini. Tom very knowledgeable when it comes to the mini. Thankyou both so much !!!
Otter motors were very professional in every step of my purchase and very helpful
Lovely family business Tom was a pleasure to deal with he went above and beyond for us the car was presented beautifully would definitely recommend to anyone in the future.
From start to finish Tom, the proprietor, could not have been more helpful. He was patient, polite and very informative about the car. No pressure selling, we felt completely relaxed and at ease and have never enjoyed the experience of purchasing a car so much before. The car was also prepared and presented immaculately for collection by us.
Recommended - Professional and friendly with a good range of quality vehicles.
Excellent - Otter Motors has a large selection of minis to look at and the customer service is fantastic. They are very professional along with being friendly and they spend time with you going over the car to make sure you feel happy before you drive away.
Very friendly and helpful owner
Very knowledgeable and trustworthy, made to feel like a valued customer
100% Positive Experience! Excellent experience from start to finish. Very friendly and helpful.Very relaxed with no sales pressure whatsoever, good selection of good quality cars. Would recommend
A huge thank you to Tom and the team at Otter Motors. From the time I viewed the mini to the purchase the service was first class and no pressure to buy the car. When we collected the mini it was immaculate with a years mot, it had been fully serviced and had a years Rac breakdown cover. The customer service was excellent and nothing too much trouble.
I would highly recommend Otter Motors and will be back to purchase my next mini. Thank you all.
A Great Alternative To The Main Dealers. From start to finish their customer service has been brilliant. The car is absolutely immaculate. I would recommend them without hesitation.
Friendly, professional. Excellent friendly service, very welcoming and very helpful, lots of great cars to choose from.
Really great easy experience, couldn’t do enough to help even when sale was made.
Otter Motors have the best selection and quality of used Minis that I have found during extensive research over several months. The sales experience was friendly, helpful and knowledgeable without the pressure that is so often present at car dealerships. The car that I purchased was prepared to 'as new' condition - a credit to the dealership. I would have no hesitation in purchasing further vehicles from this source.
Old fashioned customer service! I recently bought a lovely Mini from Otter Motors. From beginning to collection we dealt with a friendly young guy who couldn’t have been more helpful. He happily agreed to do a couple of small jobs ( new tyre and attention to a couple of scratches ) and when we arrived my beautiful car was there concealed by a specialty fit cover to keep the dust off. I had unfortunately had to delay collection due to the snow, so was even keener to get my car! Cover removed the car looked amazing! It was clear they had put effort into making it look it best! Can’t recommend them enough!
The Only Place For Minis.
Would not go anywhere else. Quality service and a quality car - as described
Just Superb. I could not recommend Otter Motors more highly. Welcoming, approachable, relaxed, knowledgeable and helpful staff. Immaculate vehicles and the service to match!
Excellent Garage - I bought my mini from Otter Motors and would highly recommend Tom and his team. There was no pressure to buy a car and the service we received was first class. Our mini was immaculate on collection. We had 6 months warranty and break down cover. They are a honest family run garage and will definitely go back to Otter Motors when I want to change again. Many thanks to Tom for his excellent knowledge and service. Well done. Very highly recommended
Having recently bought my BMW X1 from Otter Motors, I was very impressed with their relaxed no pressure approach to selling. However the staff were extremely helpful and only too willing to answer any questions to the best of their knowledge.A very straight forward honest approach in dealing with the customer. As a customer, it’s good to be able to have a reputable local dealer to do business with and be able to go back to them if any problems occur following purchase of a new car and feel confident they will genuinely do their upmost to sort this out satisfactorily. Nothing is too much trouble. Although a relatively new set up, they are fast establishing a good reputation. I would definitely use Otter Motors again in the future.
Great experience. Recently part exchanged my car for a mini one. Not had any issues, car driving great and customer service was fantastic. I would use them again.
Mrs N Trice
Excellent. From the first phone call to driving my new Mini away, the guys were an absolute pleasure to deal with and nothing was too much trouble. We won't be going anywhere else!
Excellent service. I bought my Mini from Tom, travelling up from St Austell. It is well worth the journey to deal with such nice people in a relaxed atmosphere. I had a minor problem with the car which Tom sorted out for us even accommodating us twinning the journey to the garage with our journey up to Bristol to catch a flight. Tom and his dad were there waiting as agreed and got us back on the road in a very timely manner. They know their cars and I will definitely return should I buy another BMW or Mini in the future.
They were very efficient and made sure we had everything we needed.